Summary

Process/ System Improvement

• To work on respective systems within our HR EcoSystem on enhancement and automation to improve work efficiency.
• Develops, builds, tests, implements, maintains and enhances HR Information Systems configuration and security.
• Be the go-to person on the assigned systems in supporting stakeholders and users for their requirements.
• Partner with HR process owners to review and streamline business process.
• Develops information systems involving integration of multiple platforms, vendor products and technologies.
• Ensure knowledge on assigned system are well managed within HR and Company.

System maintenance

• Provide support on HR Ecosystem related issues experienced by users.
• Maintains quality and consistency of data of our HR Information Systems and other employees related systems.
• Troubleshoots, analyses, detects, identifies and corrects technical problems and deficiencies.
• Provide timely updates on systems related and escalate on systems risks.
• Runs scheduled reports and creates reports as needed.

Project management

• Assists in the preparation of proposals to develop new systems and/or operational changes.
• Coordinate for and support Project leads in managing team members, appointed vendors and implementers on related HR Projects. 

Vendor management

• Coordinates and collaborates with vendor in resolving system problems and enhancement requests.
• Manage & maintain good working relationship with different vendors both appointed and un-appointed.
• Keep abreast of new releases and updates of the systems, propose enhancements and roll-out for stakeholders.

End users training

• Develops user test cases and training curriculum regarding the HR Information Systems.

Others

• Work in different teams for HR projects and initiatives
• Participate in HR activities and events.

Desirable skills:

• Knowledge of software development lifecycle
• Knowledge of the latest trends in information technology
• Knowledge of programming eg. Python, Java, C/C/C++, Markup, JSON etc.

Requirements:

• Bachelor’s Degree in Computer Science/Information Systems/Human Resource discipline or relevant background preferred
• Fresh Graduates are welcome to apply
• Having 1-2years of relevant HRIS support experience or with exposure to HR Systems like Workday or equivalent HR systems, ServiceNow, Chat Bot development (Workato) will be an advantage  
• Self-motivated, good team player and able to work independently.
• Able to work multi-task, work well under pressure and deliver within tight timeline.
• Good analytical problem solving skills.