Are you ready to take flight in a dynamic and fast-changing aviation industry? As a world leader in aviation services, Swissport provides ground handling, cargo and passenger services to more than 300 million passengers a year. Our mission is simple: "To provide the aviation industry with consistent, tailor-made solutions worldwide, for a better customer experience."

We believe that our people are what differentiate us from our competitors. At Swissport, we are guided by our core values of Show you care, Do the right thing and Win as a team, and we are currently looking for dedicated individuals who align with these values to join our team at various airports across the country.

Role and Function

Plan and assign the duties for all staffing requirements. Create schedules and assist all levels of management with future scheduling requirements.

Job Responsibilities

Planning and scheduling

• Forecast, plan, create and implement schedules, including controlling the bid, for the Ramp and Pax departments.
• Must apply all airline scheduling requirements to scheduling needs of the department
• Maintain good relationships with employees, co-workers, customers, and airline authorities
• Maintain and observe confidentiality with respect to employee records
• Establish and maintain control over the staffing hours required for Ground handling operations

Others

• Understand and abide by Worker Compensation rules pertaining to injury at the work site, along with Swissport reporting requirements
• Address and manage duty to accommodation for the disability cases at work
• Manage disability claims and follow up with Teksmed service provider
• Update Vacation calendar monthly, and process employee time off weekly requests.
• Schedule Training requests (AVOP/recurrent/airline)
• Upload and update weekly and monthly flight schedules
• Other duties as assigned.

Qualifications & Competencies

• Staff planning/allocation experience required
• Must be able to effectively communicate (verbal and written)
• Proficiency in MS Office and proven ability to learn applicable software (GS Planning)
• Must possess strong organizational skills and ability to multitask
• Internal and external customer relations skills
• Knowledge of Ground Handling Operations and strong understanding of the Collective Bargaining agreement
• Must obtain and maintain valid unrestricted Transport Canada Security Clearance
• Flexible work schedule including evenings, weekends, and holidays
• Ability to operate in a fast-paced environment, while maintaining accuracy and diplomacy

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

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