Technical Operations Coordinator - Tampa, FL
Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you’ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one. Your success is our success.
Description
JOB SUMMARY:
- The Technical Operations Coordinator (TOC) reports directly to the Technical Operations Manager (TOM). The TOC handles administrative duties to help prepare for incoming aircraft maintenance events and support the Technical Service Manager (TSM) throughout each event, enabling the TSM to focus on managing each project, employee training and coaching, and managing technicians on the floor to boost productivity.
JOB RESPONSIBILITIES:
Maintenance Management:
Review project scope prior to aircraft arrival and ensure necessary documents are compiled, parts and tools are available and schedule vendor services to key milestone events in the schedule.
Provide technical support to technicians to allow them to stay billable on the aircraft. This includes the creation of Technical Publication Change Requests and the research of parts and technical guidance if not readily available.
Obtain third-party work authorizations as needed.
Follow prescribed safety and quality regulations at all times.
Parts Management:
Pre-order parts prior to aircraft arrival.
Ensure parts are ordered and, if unavailable, added to the AOG/EOD boards.
Monitor parts availability and estimated ship dates (ESD).
Address escalations impacting customer schedules and coordinate with TAPD for solutions.
Research and/or order parts in support of technicians during maintenance, when requested.
Assist with third-party vendors and sourcing solutions, including anything sourced through TAPD.
Ensure parts and cores are returned prior to customer invoicing.
Coordinate the parts set-up process and work with TAPD to compile technical information, ensuring timely part receipt.
Respond to TAPD with additional information as needed and escalate the set-up process as necessary to meet customer schedules. Revision Management:
Create and manage Purchase Orders.
Create and receive vendor, service, and repair POs (parts, bottles, med air kits, life rafts, cleanings, etc.)
Engineering Support:
Create Structural Damage Reports (SDR).
Ensure timely and accurate information flow between engineering and the floor, providing additional information needed to expedite SDR.
Process supplemental aircraft orders (SAOs) with experimental for special parts orders or tooling needed to complete the SDR.
Coordinate with Tooling for special tooling needed to accomplish projects.
Tooling & Hangar Management:
Locate tools within the facility and place them at the aircraft to assist technicians performing the work.
Perform and coordinate hangar organization and orderliness, ensuring tools are in the right location.
Assist with 5S projects for the shop floor.
Coordinate with tool attendants for shop needs and report tooling issues.
Qualifications
QUALIFICATIONS:
Minimum 2 years of maintenance, technical aircraft, customer service experience requiredExcellent written and verbal communication skillsWorking knowledge of recordkeeping and preparing maintenance schedulesProven technical and IT skillsGood organization and time management skillsAbility to prioritize and manage time-sensitive responsibilitiesKnowledge of applicable safety regulationsMust be able to obtain and maintain an airport security badge through the local airport authority, if applicable The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Recruiting Company: Textron Aviation
Primary Location: US-Florida-Tampa
Job Function: Flight Operations
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Standard
Shift: First Shift
Job Posting: 12/02/2025, 10:39:32 AM
Job Number: 334742
