Job Description:
Airbus Commercial Aircraft is looking for a Hydromechanical Engineer (f/m) to join our Customer Services Department based in Toulouse, France.
As a Hydromechanical Engineer you will join our AIRTAC team which is the team dedicated to our customers.
In this organization,you will be in charge to support the airline customers in the resolution of any kind of AOG (Aircraft On Ground) situation. As a Hydromechanical Engineer, you work in a unique environment, within the AIRTAC control room where the support to our customers never stops. Within the framework of the Airbus Commercial Customer Services, you contribute for the delivery of an End to End solution aiming the resolution of the whole Airbus customers fleet AOG related to an aircraft system issue.
The Hydromechanical Engineer works half of the time on a 7/7 shift pattern and half of the time on office hours. A specific premium (&34;prime&34;) is recurrent every month to cover work in shift.
Your challenges:
Activities during “7/7 shift pattern”:
Answer AOG Queries on the hydromechanical ATA chapters (27, 29 & 32) coming from 24/7 Front Desk E2E leader:
Provide Trouble Shouting instructions
Prepare Airworthiness document justification
Connect and Collaborate with stakeholders such as Customer Care centre In Service Engineering, Design Offices, Chief engineering and suppliers
Activities during “office hours working days”:
Maintain and develop technical competencies (ATA 27, 29 & 32) within Customer Support Engineering Teams, design office and suppliers.
Identify Pre-Defined solutions related to AOG cases
Your boarding pass:
Team spirit
Customer mindset
Hydromechanical Systems aircraft knowledge, ATA chapters (27, 29 & 32) knowledge
Leadership, proactivity, coordination and flexibility skills
Airline background or knowledge of Airline operations is appreciated
Ability to cope with a highly demanding environment (work under pressure)
Ability to work in shift 7/7
Fluent in English
Not a 100 match? No worries! Airbus supports your personal growth with customized development solutions.
Take your career to a new level and apply online now!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
AIRBUS SASEmployment Type:
Permanent-------
Classe Emploi (France): Classe F12Experience Level:
ProfessionalJob Family:
Customer Eng.&Technical Support&Services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
