About Hillsboro Aviation 

Founded in 1980, Hillsboro Aviation offers complete helicopter and airplane services comprised of five divisions: contract & charter, aircraft sales & management, service center, FBO, and parts sales. Serving domestic and international markets in the government, commercial, and private sectors, we have over 85 employees and 10 turbine aircraft. We operate out of our award-winning headquarters at the Portland-Hillsboro Airport (KHIO). 

Our Vision 

We believe in the power of a personal approach. We passionately purvey the notion of flight, a dream demanding creativity, persistence, resilience, and intent. We strive to foster a legacy of innovative thought, leadership, mentorship, service, and sustainability. We are dedicated to providing opportunity and growth for our team, our customers, and our community by providing extraordinary and memorable experiences in the air and on the ground. 

The Position 

Our award-winning FBO represents Avfuel and offers luxury services and amenities including hangar space, aircraft detailing, fueling service, exercise facilities, and a state-of-the-art lobby. 

As a Line Service Manager, you report to the Director of Service Center and FBO, and will work closely with the FBO and Maintenance teams to manage operations to ensure quality and customer satisfaction. You will be responsible for leading day to day operations in the FBO and providing an exceptional customer experience for Hillsboro Aviation’s customers. 

Ideal candidates are engaging, energetic, and driven; can work independently within his/her areas of responsibilities under limited supervision; value a strong work ethic and optimistic attitude; maintain a critical eye for detail and organization; are excited to represent Hillsboro Aviation in front of key customers, including foreign governments, community leaders, and business partners. 

Job Responsibilities 

• Lead team to ensure employee commitment, customer satisfaction, quality, and financial sustainability
• Research, analyze and monitor FBO marketplace statistics regarding financial, technological, and demographic factors that affect Hillsboro Aviation FBO services
• Develop and execute short and long-term department goals and objectives that align with the company’s objectives and key results 
• Prospect new customers for FBO services 
• Attend training events as required by Hillsboro Aviation and its customers
• Provide outstanding customer support
• Maintain accurate records of employee training and facility/equipment maintenance
• Other duties as assigned

Qualifications/Licenses 

• Must possess an unrestricted driver’s license

Required Skills/Experience 

• Associates’ degree in related field or equivalent experience
• Experience leading high performing teams
• General and Business Aviation experience
• Excellent verbal and written communication
• Excellent organization, attention to detail, and time management skills
• Ability to motivate and lead people from diverse backgrounds
• Ability to navigate adversity

Preferred Skills/Experience 

• Bachelor’s degree in related field or equivalent experience
• Greater than ten years industry experience

Benefits 

• Competitive salary
• Paid vacation, sick days, and holidays
• Medical, dental, and vision
• 401K

Hillsboro Aviation’s growth and sustainability is rooted in its commitment to attracting a diverse set of talent from around the world. To that end, we encourage qualified individuals from all walks of life to apply. We are an equal opportunity employer (EEO) and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. 

This job will remain open until filled. Please do not call regarding the status of your application.