Role Introduction
Reports to: Application Manager
Join Cathay as a Solution Lead in our Integrated Operations (IOC) Solution Centre. You will be the one to manage advanced IT systems that streamline flight operations for our people and enhance experience for our customers across our global network.
Thrive in a dynamic and agile environment that embraces AI and cutting-edge technologies. Our culture fosters teamwork and progressive thinking, while our internal mobility program offers diverse career opportunities.
Leverage your expertise to lead technical delivery in the Integrated Operations Solution Centre, ensuring we deliver on our brand promise and drive organizational success together with our wide-reaching operation teams around the world.
Key Responsibilities
Strategic Design and Solution Architecture
- Engage with business stakeholders to understand their direction, challenges, and requirements, translating them into technically and commercially viable solution proposals
- Conceptualize and design scalable, reliable, and secure process automation solutions. You will own the technical design, selecting the right tools (Python, TypeScript, etc.) and creating the necessary architectural artifacts
Agile Delivery and Project Execution
- Initiate, plan, and drive the execution of projects within an Agile framework, ensuring your team delivers high-quality solutions on time
- Collaborate closely with Product Owners and Business Analysts to groom the backlog, refine requirements, and translate them into well-defined technical user stories
- Define and execute testing strategies for all solution aspects, including security, performance, and integration, to ensure production readiness
Technical Leadership and People Management
- Uphold a high standard of code quality by conducting rigorous code reviews, establishing engineering best practices, and managing the team’s technical debt.
- Serve as the escalation point for the complex technical challenges, stepping in to design, code, and implement solutions when necessary
- Cultivate a collaborative, innovative, and accountable environment that encourages technical excellence and continuous improvement
Application Ownership and Continuous Improvement
- Take full responsibility for the applications within your Scrum team, overseeing both new features development and the ongoing maintenance lifecycle
- Oversee production support, ensuring timely resolution of issues and implementing robust monitoring and alerting to maintain high availability
Requirements
- Degree qualification in Information Technology, Computer Science, or a related discipline
- 8+ years of related IT experience covering but not limited to:
- Hands-on software development, with proficiency in Python and TypeScript
- Direct people management of technical teams, including responsibility for performance reviews and code reviews
- Solution architecture and the end-to-end design of complex, scalable applications
- System and business analysis, with a proven ability to translate complex business requirements into technical specifications
- Leading project delivery and testing within an Agile framework
- Client facing experience with successful relationship management is a plus
- Proven verbal and written communication skill
- Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
- Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
- Proven troubleshooting skills; ability to identify patterns and generate ideas
- Airline or travel industry knowledge is highly beneficial
- Solid software development skill is highly beneficial
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
