Date Posted:2025-04-09Country:MexicoLocation:Calzada Manuel Gómez Morín número 3200,Colonia Rancho Hermanos Fuentes, CP 21190,Mexico.Position Role Type:UnspecifiedWhat you will do:Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.L
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Sr. Customer Service Manager- On Site- 1st Shift
Job Description:

Date Posted:

2025-04-09

Country:

Mexico

Location:

Calzada Manuel Gómez Morín número 3200,Colonia Rancho Hermanos Fuentes, CP 21190,Mexico.

Position Role Type:

Unspecified

What you will do:

  • Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.
  • Leads scheduling for assigned areas so coverage requirements are met.
  • Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.
  • Monitors operations performance to maximize productivity.
  • Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.
  • Delegate effectively to develop personnel and effectively balance the workload.
  • Address employee issues/concerns and motivate the workforce to achieve department goals.

Qualifications you must have:

  • Bachelor’s degree and 8 years of prior relevant experience OR  
  • Advanced Degree in a related field and minimum 5 years of experience OR  
  • In absence of a degree, 12 years of relevant experience is required.
  • Experience with MRP/ ERP systems (SAP preferred).
  • Prior experience managing direct reports.
  • Advanced fluent English communication.

Qualifications we prefer:

  • Clear, concise, and effective communicator.
  • Experience working with all levels of management.
  • Proven track record in team leadership roles.
  • Highly self-directed, quick learner, strong drive and results driven.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global spanet. 

Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today. 

 

WE ARE REDEFINING AEROSPACE. 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.  

 

Apply now and be part of the team that’s redefining aerospace, every day. 

 

Please be aware of our location: Manuel Gomez Morin 3200 Col. Rancho Hermanos Fuentes, Mexicali, Baja California 21190, México

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Company Details
Collins Aerospace
777 S. Flagler Drive
Suite 1800
West Palm Beach, Florida 33401 USA
www.collinsaerospace.com/
770 Open Jobs Available
Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018, by bringing together UTC Aerospace Systems and Rockwell...

Benefits:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Company-paid winter holiday shutdown for most locations
Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)
An Incentive Pay Plan based upon company performance
Tuition reimbursement

And more
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Mexicali, Baja California, Mexico
Type
Permanent
Company Details
Collins Aerospace
777 S. Flagler Drive
Suite 1800
West Palm Beach, Florida 33401 USA
www.collinsaerospace.com/
770 Open Jobs Available
Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018, by bringing together UTC Aerospace Systems and Rockwell...

Benefits:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Company-paid winter holiday shutdown for most locations
Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)
An Incentive Pay Plan based upon company performance
Tuition reimbursement

And more

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