Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
JOB SUMMARYAssist and implement excellent customer service within the station and supervise work assignments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise/control staff assignment, reporting and absences
- Control of staff overtime and compensation management
- Maintain applicable safety and quality standards
- Maintain, up-date company’s and customer manuals and documentation
- Keep up to-date with local emergency plan
- Maintain good relations with customers and airport authorities
- Report any irregularity and take appropriate action
- Attend and contribute to internal meetings
- Comply with company’s Standard Operating Procedures (SOP) and policies
- All other duties as assigned
- Acting as deputy to the Cargo Handling Manager in his/her absence
YOUR PROFILE- High school diploma or GED equivalent
- Minimum of 2 years leadership experience
- Ability to deal with conflicts
- Strong oral and written communication skills
- Ability to work under pressure
- Customer focus and quality awareness
- High standards in quality and service level agreements
- Must be able to work flexible working hours
What we offer
- Excellent workplace environment
- Excellent growth opportunities
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Visit our website at https://careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
