West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as the Technical Sales Manager at West Star:

This position is primarily be responsible for targeting opportunities to identify sales leads then provide customers, Regional Sales Managers and Program Managers with technical analysis in preparation of routine to complex work packages. This position is based on site at the West Star Aviation East Alton, IL facility. Standard business hours are 8am – 5pm but the job expectation is to work as needed to accomplish the sales objective which may include customer entertainment / dinners in the evening and attending industry trade shows or events.

You will be ESSENTIAL to many FUNCTIONS including:

• Utilize Salesforce.com, Amstat, Corridor and other aviation databases to manage and identify sales opportunities;
• Analyze our industry spanet, competition, service / product offerings and trends to develop strategies ensuring WSA alignment with the spanet findings;
• Identify, evaluate and recommend spaneting opportunities consistent with product line objectives;
• Prepare a schedule of customers to target by date of next maintenance event for each sales region;
• Call upon customers to inquire about the status of their upcoming maintenance event, and organize internal schedule of sales opportunities based upon the probability of capturing the opportunity;
• Coordinate with Regional Sales Managers regarding specific maintenance events in their region;
• Provide customers with technical support including maintenance requirements, proposal terms and conditions plus other data related to customer inquiries;
• Prepare sales presentations, contract reviews and proposals to ensure the successful outcome of transactions. This may be completed independently or in conjunction with other departments as needed;
• Communicate with Contract Administrators to answer questions and provide additional input on RFQ’s to include reviewing quotes to ensure accuracy of technical data;
• Conduct a routine cost analysis of completed jobs by doing an internal review of historical costs vs current proposals;
• Routinely maintain and update a database of relative pricing for specific flat rate and time and material job tasks;
• Monitor company conformance to original proposals and maintain continual review to ensure all work scope, terms and conditions are met.
• Attend industry trade shows and vendor events as necessary to maintain existing and develop new relationships.
• Other duties as assigned.

What you’ll need to bring with you:

Your Education:

A High school diploma or equivalent.

Associate’s or Bachelor’s degree in Aviation Technology or equivalent experience as an Avionics Technician; along with the interpersonal skills necessary to explain, consult and guide an interactive sales process with aircraft owners, their designee and a cross-functional sales team.

Your Experience:

Strong technical knowledge of various avionics systems including Honeywell, Rockwell Collins, Satcom, etc as demonstrated by at least 5 years experience as a technician, technical representative or sales position

Ability to use Microsoft Word, Excel, Outlook and other necessary software systems

Must be able to travel to customer events when necessary and possess a valid driver’s license approved for airline travel with a clear driving record.

Your Initiative:   

We’re looking for team players who are self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common

Your Sense of Responsibility:

Maintain customer oriented work habits.

Direct the work and flow of multiple projects.

Attend work every day as scheduled. 

Notify supervisor in advance of shift starting if unable to work.

Must have reliable transportation to get to work each and every day. 

Must perform all work in accordance with Federal Aviation Administration guidelines.

Follow all company and safety rules during performance of duties.

Other particulars:

Physical Requirements   

Lift at least 10 lbs.

Routine walking, bending and squatting or sitting.

Intermediate to advanced personal computer operations.

Mental Requirements                          

Work with others in a professional manner.

Coordinate projects.

Working Conditions                            

The majority of work will be accomplished in an office environment.

Equipment Used              

Personal computer, telephone, fax machine and other office equipment.